Description
"We all communicate every day, but few of us do it as well as we could. Did that email come across harsher than you intended? Did your presentation fail to land? Have you ever walked out of a meeting wondering if anyone really heard you? It comes down to one deceptively simple idea: the most effective communicators focus less on themselves and more on the people they're trying to reach. In this revised and updated tenth anniversary edition of his bestselling handbook, Jay Sullivan--award-winning author and former Managing Partner of Exec|Comm--builds on that core philosophy with fresh guidance for the ways we work today"-- Provided by publisher.
